Volunteer receptionist

As our receptionist you will be the first point of contact for telephone and personal visitors to DAP. You will provide a warm and professional welcome. Maintain an effective and efficient appointments and messaging system and contribute to the professional delivery of our advice and advocacy services.

Receptionist’s skills

  • great communicators
  • have an empathy for the challenges that people with disabilities, their families and carers face
  • have good administration and organisational skills
  • have good IT skills e.g. Microsoft Office, databases, internet.

 Your responsibilities

  • To ensure that everyone is welcomed into a professional and inviting environment.
  • To ensure everyone completes relevant forms on arrival.
  • To operate the electronic diary system and other databases.
  • To answer the phone in accordance in the current house style.
  • Deal with queries directly or refer to a colleague.
  • To communicate messages quickly and effectively with welfare rights workers and other office staff.
  • Complete designated administration tasks as delegated by the Project Co-ordinator.
  • To attend and participate in team meetings.
  • To attend training relevant to your role development.

Volunteer application form

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