All our trainers are disabled people that volunteer with DAP. They bring a lived insight into how goods and services are made accessible advise on improving accessibility that will help improve your reputation as business and in the community increase your customer base and increase profits. We will train you and your staff to make the changes you need to maximise your customer base, welcome disabled people and deliver a first class service.
How can we help?
DAP offers a 1/2 day Disability/Access Awareness, video and PowerPoint presentation to your staff. We will tailor the emphasis of the training to your needs and concerns. Any access issues specific to your building can also be incorporated into the training session, if you have previously purchased an access audit from us.
Our Disability Awareness package includes:
- Identification of disabled people (visible v. invisible impairments)
- Advantages of the inclusion of disabled people
- Models of disability (medical v. social model)
- Correct use of language
- Myths and misconceptions
- Practical advice on dealing with disabled people
- Access issues
- Disability Discrimination Act
- Equality and Human Rights Commission
Previous participants had this to say:
“Good to have the opportunity to discuss matters with professionals” “A very interesting and useful day” “A very well presented course” Price: £250 Duration: ½ day For details on pricing or any further information, then Please click here to Contact Us and make sure to select “Disability Awareness Training” from the drop down.