Personal Independence Payment

What are they?

PIP has replaced the Disability Living Allowance (DLA) for people aged 16 and over and who have not reached State Pension age. The change was made in 2013 and the UK Government intend that everyone currently receiving DLA will be re-assessed for PIP. The assessment criteria is more stringent for PIP than DLA. If you are on DLA and your circumstances change you may like to talk to us before making a PIP application.

To claim for PIP you must be:

• Aged 16 and over and have not reached State Pension age 

• Be a UK resident and be lawfully resident

• Must meet certain disability criteria. Visit: for details. PIPs are awarded against disability criteria on the basis of how your condition affects you, not the condition itself.

You may like to use the DWP’s PIP checker to find out if and when PIP affects your DLA. You can also find more information on benefits by visiting:

PIP is not:

• Means tested

• Taxable

• Dependent on a certain level of National Insurance contributions

• Affected by any work done by yourself

*Please Note* Regarding PIP claims, firstly you need to ring the Department of Works and Pensions on Telephone: 0800 917 2222 or Textphone: 0800 917 7777 Monday to Friday, 8am to 6pm, to start your claim. They will send you a personalised application form.

Once you receive this form, you can ring us to make an appointment to see one of our dedicated welfare rights workers. Please ring between 10am and 4pm on weekdays and our friendly staff will offer you the next available appointment.

Please let us know if you are unable to attend an appointment, as we have limited appointment slots and do our very best to see everyone that needs our help. 


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