DAP team at stall in Cwmbran Centre

About Us

DAP provides a welfare rights service to support disabled people, their families and carers.

Independent specialist advice


Community Trust Logo
Postcode Community Trust is a grant-giving charity funded entirely by players of
People’s Postcode Lottery. Our organisation received £25,000 from the Trust.
Disability Confident Employer
Investors in People Gold
Awarded Investors in People Gold

Healthy Workplace Award logo

Workplace Health Award


How We Can Help

I'm an Individual

Please contact us if you need to make a claim for Universal Credit or if you would like help with your existing Universal Credit claim, so we can advise and support you appropriately.  


Personal Independence Payment (PIP) can help with extra living costs if you have both:

  • a long-term physical or mental health condition or disability
  • difficulty doing certain everyday tasks or getting around because of your condition

Visit: https://www.gov.uk/pip/overview for details. 

PIP is not:

  • Means tested
  • Taxable
  • Dependent on National Insurance contributions
  • Affected by work 

To claim, you need to ring the Department for Work and Pensions on Telephone: 0800 917 2222 or Textphone: 0800 917 7777 . They will send you an application form. 

When you receive this form, you can make an appointment with us. Please ring us between 10am and 4pm (weekdays) and we will offer you the next available appointment.

If you disagree with a decision about benefits you can ask for the decision to be looked at again – this is called a mandatory reconsideration.

You can do this if:

  • you think there has been an error
  • you disagree with the reasons for the decision
  • you want to have the decision looked at again

For more info visit: https://www.dapwales.org.uk/how-to-challenge-a-dwp-decision/

We help people to fill out forms themselves or we can complete forms on your behalf. Our caseworkers are fully trained to help with forms that can seem daunting and complex. We will make the process easy for you, our service is provided in a relaxed and comfortable room where your privacy and confidentiality is guaranteed. You will still sign the forms and are legally responsible for the information you provide.

The benefit application forms we can help with are:

  • Personal Independence Payment – PIP 
  • Employment Support Allowance – ESA 
  • Disability Living Allowance for those under 16 only
  • Attendance Allowance for those over State Pension age
  • Carers Allowance

Please ring between 10am and 4pm on weekdays and our friendly staff will offer you the next available appointment.


Do you need some help in your home? 

Our friendly advisers can help you to find appropriate support. We have pulled together some useful information here: www.dapwales.org.uk/support-to-help-you-at-home



If you’re disabled and looking for employment there may be additional support available to you. It is worth doing a bit of research to find out about schemes in your local area. We have included some links below to help you get started at www.dapwales.org.uk/finding-work

We have pulled together a list of useful resources to help you with housing queries, visit: www.dapwales.org.uk/housing/

We're an Organisation

DAP offers tailored training on Disability/Access Awareness. We can train you and your staff on ways to improve access and welcome disabled people.

Our Disability Awareness package includes:

  • Identification of disabled people (visible v. invisible impairments)
  • Advantages of the inclusion of disabled people
  • Models of disability (medical v. social model)
  • Correct use of language
  • Myths and misconceptions
  • Practical advice on dealing with disabled people
  • Access issues
  • Disability Discrimination Act
  • Equality and Human Rights Commission

For details on pricing or any further information, please contact us.


The money we make from fundraising helps us continue to support our clients. We do not get any government funding and donations are vital. Any support you can give is hugely appreciated! Visit our Just Giving donation page for a quick and easy way to donate.


Alternatively, if you would like to donate to DAP directly, please email us on info@dapwales.org.uk for our bank details and gift aid form.
fundraising with mickey and minnie mouse

Registering for Give as you Live

Every time you shop online at www.giveasyoulive.com with selected retailers, they will donate 1% of the value of your shopping to us. It doesn’t cost you a penny!

Please contact us on info@dapwales.org.uk if you would like to:

  • Organise a fundraising event for us.
  • Make a bequest in your Will.

Thank you for your support!


Thanks to DAP and all their hard work, my appeal was successful and even backdated.
Thanks to DAP, we received a letter from the DLA to say they had changed their decision and we would no longer need to attend the tribunal. A huge relief!

Contact Us


Disability Advice Project, 1st Floor, Powys House, South Walk, Cwmbran, NP44 1PB

Phone No:

01633 485 865



Registered Charity Number: 1156176 Registered Office in Wales: 24 Bridge St, Newport, NP20 4SF Registered Number in Wales: 08785632 Company Limited by Guarantee

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