Please contact us if you need to make a claim for Universal Credit or if you would like help with your existing Universal Credit claim, so we can advise and support you appropriately.  

Personal Independence Payment (PIP) can help with extra living costs if you have both:

• a long-term physical or mental health condition or disability
• difficulty doing certain everyday tasks or getting around because of your condition

Visit: https://www.gov.uk/pip/overview for details. 

PIP is not:

• Means tested
• Taxable
• Dependent on National Insurance contributions
• Affected by work 

To claim, you need to ring the Department for Work and Pensions on Telephone: 0800 917 2222 or Textphone: 0800 917 7777 . They will send you an application form. 

When you receive this form, you can make an appointment with us. Please ring us between 10am and 4pm (weekdays) and we will offer you the next available appointment.

If you disagree with a decision about benefits you can ask for the decision to be looked at again – this is called a mandatory reconsideration.

We help people to fill out forms themselves or we can complete forms on your behalf. Our caseworkers are fully trained to help with forms that can seem daunting and complex. We will make the process easy for you, our service is provided in a relaxed and comfortable room where your privacy and confidentiality is guaranteed. You will still sign the forms and are legally responsible for the information you provide.

The benefit application forms we can help with are:

• Personal Independence Payment – PIP 
• Employment Support Allowance – ESA 
• Disability Living Allowance for those under 16 only
• Attendance Allowance for those over State Pension age
• Carers Allowance

Please ring between 10am and 4pm on weekdays and our friendly staff will offer you the next available appointment.

Do you need some help in your home? 

Our friendly advisers can help you to find appropriate support. We have pulled together some useful information here: www.dapwales.org.uk/support-to-help-you-at-home

If you’re disabled and looking for employment there may be additional support available to you. It is worth doing a bit of research to find out about schemes in your local area. We have included some links below to help you get started at www.dapwales.org.uk/finding-work

We have pulled together a list of useful resources to help you with housing queries, visit: www.dapwales.org.uk/housing/