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Position: Universal Credit/Welfare Rights Caseworker

Location: Cwmbran, Torfaen

Closing date: 5th February 2018

Role details

Salary: £23,262 FTE

Hours per week: 21 hours (pro rata)

Type of contract: 12 months fixed term contract


How to apply: web site:

Disability Advice Project is looking to recruit an experienced, enthusiastic and confident adviser to join our Welfare Rights Team.   The successful candidate will provide active support for people with long-term health conditions/ disabilities, their Carers and families in making and managing their Universal Credit claims including in-depth casework and accessing and utilising on-line services. They will assist them with accessing other organisations to help with managing their money and maintaining their tenancies. They will train volunteers to provide the service.

Role Purpose

  • To interview and advise clients at DAP’s office in Cwmbran, outreach venues in Torfaen and home visits.
  • Provide advice on Universal Credit and a range of welfare rights issues to people with a long term health condition, disabled people their families and carers.
  • Act for the client where necessary by calculating, negotiating, drafting and writing letters and telephoning; liaising with external organisations

Applicants for this post must have a strong commitment to equality and social justice.

To request an application pack, (CVs not accepted) please or go to web site:

For further information please ring Disability Advice Project and ask for Pauline Jones on 01633 485865.

We welcome applications that reflect the diversity of the communities we serve.

We are a Living Wage employer and we aim to be an equal opportunities employer.

Job description

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