FAQ’s

How can I donate?

There are many ways you can make a donation. You can pop into our office in Cwmbran, our address is:

Unit 9A, Caldicot Way
Avondale Business Park
Avondale Road
Cwmbran
NP44 1UG
 

You can also donate through ‘BT My Donate’

 

What services do we offer?

Click on any of the following links to get more information about what services we offer.

Support with forms

Personal Independence Payment (PIP)

Free representation 

Life skills coaching 

Access audits 

Disability Awareness Training 

Venue Hire

 

How can I book an appointment?

You can drop us an email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Or phone us on: 01633 485865

Telling us a little bit about your issue and we will be able to book an appointment for you.

 

Unsure whether you are entitled to our help?

You can drop us an email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Or phone us on: 01633 485865

We will then be able to let you know fairly quickly whether we can help you.

 

When is your venue available?

You can check availability for our state of the art meeting rooms by clicking here

 

How can I apply for Personal Independence Payments (PIP)?

Firstly, you need to ring the Department of Works and Pensions DWP – Personal Independence Payment claims on Telephone: 0800 917 2222 or Textphone: 0800 917 7777 Monday to Friday, 8am to 6pm. They will send you a personalised application form.

Once you receive this form, please ring us to make an appointment to see one of our dedicated welfare rights workers: 01633 485865.

Which Employment Support Allowance (ESA) group am I in?

There are two groups that you can be allocated if you qualify for ESA: Work Related Activity Group (WRAG) and Support Group (SG). To find out which group you should be in we can usually advise you over the phone. However, in some cases it may be beneficial to set up an appointment with one of our case workers: 01633 485865

How can I apply for Disability Living Allowance (DLA)?

To apply for DLA, we recommend you give us a call on: 01633 485865 to set up an appointment.